Returns & Exchanges
At Lectron EV, we want you to be completely satisfied with your sustainable fashion purchase. If your item isn't the perfect fit, you can return or exchange it within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the unworn items with original tags attached into the original packaging to ensure the garment remains protected during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.